Except supplying the most reliable conveyor belt equipment, we also offer our clients the most comprehensive services and technical support before and after sales. We have very experienced engineers who worked in conveyor belt and high frequency welding industry for decades and we work closely with our end users, we gain rich experience from them, which allow us to provide our customers the most professional conveyor belt equipment services.
We can provide our clients consulting service regarding the whole plant workflow, technical solution and feasibility report from plastic particles to finished products. We would like give our advices and suggestions of which product or machine would be the best choice for the specific products, and we can adjust or re-design our products according to customers’ special requests to make sure the products are more suitable for customers’ demand.
Shanghai YOUBE R&D department offers molds and electrodes designing service according to the products or drawings, free samples can be sent for clients’ confirmation. After signing the contract, we will start manufacturing and keep our clients up to date with the production schedule, our international sales team will make sure the products can be delivered on time. All the packing of our products will be international standard for worldwide shipping, the equipment will be packed carefully and wooden boxes can be fumigated before shipment. We can arrange transportation to the sea port and book shipment with shipping agents, we also accept inspection before shipment and full set of documents (BL, Packing list, invoice, CO and etc.) will be prepared on time.
After shipping the products, our training staff will instruct our clients to install and operate the equipment to produce qualified products, we will also explain in detail about the product maintenance and other considerations. We provide telephone, video conference service and even on-site service to support our customers.
A long term partnership is important to us, therefore we put high emphasis on our service.